Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Share on FacebookShare on TwitterShare on LinkedinEmail this link
FEEDBACK REPORT NOW AVAILABLE (2021-10-05)
Thank you to the hundreds of citizens who shared their input!
1,400+ site visits
500+ survey responses
30+ pages of comments
The results are in! Check out the 'More Info' section to the right to find:
the summary report for highlights on the feedback received on this initiative;
the full report, which includes all comments (verbatim, i.e. as submitted) by respondents.
Background
Throughout the COVID-19 pandemic, Codiac Transpo did not stop operating. It was an essential service for residents in the tri-community to get to their essential services and for essential workers to get to their places of employment. COVID-19 continues to impact the transit system:
In the early months of the pandemic, revenue was down as much as $230,000 per month, since fares were not being collected due to physical distancing requirements ;
Ridership decreased by 75% in mid-2020, and has since increased, but remains at 50% pre-pandemic ridership levels as of July 2021;
Service levels were reduced, in light of COVID-19 pandemic impacts and reduction in ridership, and have been increasing in different stages. As of August 2021, the tri-communities’ are currently at approximately 75% of pre-pandemic service levels.
Transit recovery
In recent months, we have been adjusting routes and service within the current service levels. Now that the Province of New Brunswick has transitioned to the green phase of recovery and more residents in the tri-community are returning to transit, we are looking at a multi-step phased recovery approach.
This survey will not mean immediate restoration of service. Rather, it will assist us in identifying the greatest needs during our current service hour gaps, needs of current transit riders and those who have not yet returned to transit, and gain a better understanding of the importance of transit for our customers. This information will be used to assist us as we plan our transit recovery in the coming months (while also considering potential risks including COVID-19 variants and any potential future restrictions).
How you can help
You’re invited to fill out this survey by September 18. This survey is confidential, and does not collect name or email, unless you register for a Lets Chat Moncton account. We do ask survey responders to provide an email address and a screen name to avoid duplicate responses. However, this information will not be collected as part of the survey. In order to understand the responses by municipality, we ask that you identify your postal code.
FEEDBACK REPORT NOW AVAILABLE (2021-10-05)
Thank you to the hundreds of citizens who shared their input!
1,400+ site visits
500+ survey responses
30+ pages of comments
The results are in! Check out the 'More Info' section to the right to find:
the summary report for highlights on the feedback received on this initiative;
the full report, which includes all comments (verbatim, i.e. as submitted) by respondents.
Background
Throughout the COVID-19 pandemic, Codiac Transpo did not stop operating. It was an essential service for residents in the tri-community to get to their essential services and for essential workers to get to their places of employment. COVID-19 continues to impact the transit system:
In the early months of the pandemic, revenue was down as much as $230,000 per month, since fares were not being collected due to physical distancing requirements ;
Ridership decreased by 75% in mid-2020, and has since increased, but remains at 50% pre-pandemic ridership levels as of July 2021;
Service levels were reduced, in light of COVID-19 pandemic impacts and reduction in ridership, and have been increasing in different stages. As of August 2021, the tri-communities’ are currently at approximately 75% of pre-pandemic service levels.
Transit recovery
In recent months, we have been adjusting routes and service within the current service levels. Now that the Province of New Brunswick has transitioned to the green phase of recovery and more residents in the tri-community are returning to transit, we are looking at a multi-step phased recovery approach.
This survey will not mean immediate restoration of service. Rather, it will assist us in identifying the greatest needs during our current service hour gaps, needs of current transit riders and those who have not yet returned to transit, and gain a better understanding of the importance of transit for our customers. This information will be used to assist us as we plan our transit recovery in the coming months (while also considering potential risks including COVID-19 variants and any potential future restrictions).
How you can help
You’re invited to fill out this survey by September 18. This survey is confidential, and does not collect name or email, unless you register for a Lets Chat Moncton account. We do ask survey responders to provide an email address and a screen name to avoid duplicate responses. However, this information will not be collected as part of the survey. In order to understand the responses by municipality, we ask that you identify your postal code.
As we look to the future of transit service in the tri-communities in the coming weeks, we are seeking input from residents to better understand when you need service given current service level reductions.
Filling out this survey should take 3 minutes or less, unless you have lots of feedback to share with us. (Deadline is September 18, 2021)
Responses will be compiled and presented in such a way to protect the confidentially of participants. No service changes are currently planned; your feedback will assist future planning.
